FAQ
Maintenance
Your apartment will be professionally cleaned, and all maintenance repairs will be completed. Additionally, the leasing staff will walk through your apartment to ensure it is move-in ready.
Yes, we have on-site maintenance.
You can submit a work order through the resident portal or call the office to create a work order.
Work orders are handled in a queue, with a typical turnaround time of 1-2 days.
No, you do not need to be present as long as you have granted permission to enter.
During business hours, we can provide you with access. After hours, there is a $100 charge.
You are allowed to decorate, but the apartment must be returned to its original condition upon move-out. Any alterations must be restored before you leave.
Amenities
Our community features on-site laundry rooms, two pools, and access to a fitness center at a sister property.
The pools are closed during the winter season.
Yes, each resident has one assigned carport, and there is open parking available.
Washer and dryer hookups are not available in the units.
Yes, our community is pet-friendly.
Pet fees include a $450 deposit and $50 monthly pet rent.
Yes, breed restrictions apply.
No, a pet park is not available on-site.
Each unit includes a refrigerator, microwave, stove, dishwasher, and garbage disposal.
No, we do not offer furnished apartments.
Furnished apartments are not available at this property.
Yes, our shortest lease term is six months.
Yes, we do offer corporate leases.
No, the leasing office does not hold packages.
The fitness center is open Tuesday through Saturday from 9:00 AM to 5:00 PM.
The gym is equipped with a treadmill and a stationary bike.
Quiet hours are from 10:00 PM to 8:00 AM. There are no fees for using communal spaces.
Admin
No, tours are free of charge.
Appointments are encouraged, but we also welcome walk-ins.
Management is available during business hours.
You can apply online. Visit our Floor Plans page for availability
Applications are typically approved within 3-5 business days.
You will need to pay 50% of your security deposit and the first month’s rent.
We recommend conducting a Google search and touring other communities to compare options.
You can pay rent through the Rent Café app, WIPs, or Flex.
You can pay rent online using a debit card, credit card, or banking information.
Yes, there is a $7.50 billing fee and a $14 renters insurance fee.
No, renters insurance is provided for all residents unless you opt out with a third-party policy.
Utilities are not included. Residents are billed for water, trash, and sewer.
You can set up utilities online or by phone.
Spectrum and Frontier are the preferred providers.
Yes, a $300 referral concession is provided once the referred resident has lived in the community for 60 days.
Guests are allowed, and residents are responsible for ensuring they follow all community guidelines.
No, we do not offer price reductions for longer lease terms or upfront rent payments.
No, subletting is not permitted.
You will be required to pay a lease break fee equal to two months’ rent.
Location
Yes, public transportation is available directly in front of the property.
Our community is near local grocery stores and major freeways.
We are located in the Victor Valley School District.
The nearest dog park is five minutes away, approximately 2.0 miles from the property.
Yes, bike trails are available nearby.
Residents commonly shop at Stater Bros, WinCo, Costco, and Walmart.
The nearest coffee shop is Starbucks, located 2.0 miles away.
Directions
From the 15 Freeway and Palmdale exit, head east on Palmdale, turn north on Amargosa Road, and then east on Seneca Road.
Amargosa Street is the nearest cross street.
Didn't find an answer?
Our team is always ready to answer your questions.